Frequently Asked Questions

Do you have an office? When is the Office open?

Our office is open 8am to 5pm M-F. We have virtual tours on the website. We can take care of all the leasing electronically. You can contact us at (573) 433-2214 from 9am to 5pm on weekdays. After hours, please call us at (636) 228-6686.

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What are your office hours?

Our office hours are 8am to 5pm Monday – Friday. Saturday is by appointment only. We are closed on Sunday. You can contact us at (573) 433-2214 from 9am to 5pm on weekdays. After hours, please call us at (636) 228-6686.

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What are the application requirements?

All applicants must complete an application and satisfy our standard screening criteria. Screening is conducted in compliance with all applicable federal, state, and local fair housing and housing laws.

Our general qualification guidelines include:

  • Income Verification: Verifiable gross monthly household income of approximately three (3) times the monthly rent. Alternative sources of lawful income are considered.
  • Credit History: A credit screening will be conducted. Credit history is evaluated as part of an overall application review.
  • Rental History: Previous rental or housing history may be reviewed.
  • Criminal Background Screening: A criminal background check may be conducted in accordance with applicable laws. Results are evaluated on an individualized basis, considering the nature, severity, and recency of any conviction.

All applications are reviewed as a whole. Approval decisions are based on multiple factors, including income, credit, rental history, and screening results. An individualized assessment may be conducted where required by law.

We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic under applicable law.

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How much is the application fee?

The application fee is $35 per adult that will be occupying the unit. We will do both a background and credit history check for each applicant.

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What is the deposit? 

The deposit for each floor plan is listed on our application page. The deposit is refundable upon move out if the criteria is met.

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Do we take pets?

Yes, we are a pet friendly apartment complex. Pets must be 25-35 lbs or less. There are pet fees, pet rent and other requirements associated with the approval of your pet.

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Do we accept Section 8 or any type of housing vouchers?

Yes, if all other criteria listed above is met and if your completed application is approved.

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Are you an income based apartment?

No, a minimum income equal to 3 times the monthly rent must be met.

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What are your leasing terms?

We offer 1-year leases. We have a 6-month lease option that requires $75 more a month in rent. We have no month-to-month lease option.

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What utilities is a tenant responsible for?

We bundle Water, Sewer, and Trash in a low fee depending on the size of the unit. You are responsible for all electricity.

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How do I do my laundry?

Washer and Dryers are furnished in all of our units.

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How do I contact The Pointe at Waynesville Apartments?

Have a question that isn't answered above? Contact us by completing this form: